Privacy Policy

Last Updated: July 2026

Welcome to Dolphin Bean Bags. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.

1. Information We Collect
When you place an order, submit an enquiry, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing & Shipping Address
PIN Code
Order Details
Payment Information (processed securely through Razorpay)

2. How We Use Your Information

We use your information to:
Process and deliver your orders
Respond to enquiries and customer support requests
Send order confirmations and updates
Improve our products and services
Prevent fraud and maintain website security

3. Payment Security
All online payments are processed securely through Razorpay. We do not store your credit/debit card details, UPI PINs, or banking passwords on our website.

4. Cookies
Our website may use cookies to:
Improve your browsing experience
Remember your shopping cart
Analyse website traffic and performance
You may disable cookies in your browser settings, although some website features may not function properly.

5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers such as:
Payment gateway providers (Razorpay)
Courier and logistics partners
Government authorities when required by law

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information (subject to legal requirements)
Contact us regarding any privacy concerns

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us
Dolphin Bean Bags
116/924, Best Colony Road, Motilal Nagar 1, Goregaon West, Mumbai – 400104, Maharashtra, India
+91 77388 33988
dolphinbeanbags83@gmail.com